Privacy Policy

Last updated: 10 November 2025

We craft a distinct identity for your target audience. That is what branding can do to your business. Do you have a narrative to tell have you planned how you want to tell.

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Sorim Technologies website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

Definitions

  • "User," "you," and "your" refer to the individual or entity accessing or using the Services.
  • "Sorim Technologies," "Company," "we," "us," and "our" refer to Sorim Technologies
  • "Content" refers to any information, data, text, software, graphics, messages, or other materials.
  • "AI Agents" refers to our artificial intelligence-powered security solutions.

Services Description

Sorim Technologies provides AI-powered security solutions designed to help organizations detect, prevent, and respond to security threats. Our Services may include, but are not limited to:

  • Security monitoring and threat detection
  • Incident response automation
  • Security compliance monitoring
  • Physical security management
  • Access to our platform, dashboard, and APIs

Account Registration and Security

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

Subscription and Payment Terms

You agree to pay all fees associated with your subscription plan. We may change our fees at any time with reasonable notice. Your continued use of the Services after a fee change constitutes your agreement to pay the changed amount.

Cancellation and Refund Policy

You may cancel your subscription at any time through your account settings or by contacting our support team at admin@sorimtechnologies.com Cancellations will take effect at the end of your current billing period.

Refund Policy:

  • Monthly Subscriptions: We offer a 7-day money-back guarantee from the date of purchase. If you cancel within 7 days, you will receive a full refund of your monthly subscription fee.
  • Annual Subscriptions: We offer a 30-day money-back guarantee from the date of purchase. If you cancel within 30 days, you will receive a full refund of your annual subscription fee.

Refunds will be processed within 5-10 business days and returned to the original payment method. To request a refund, please contact our support team at hello@sorimtechnologies.com with your account details and reason for cancellation.

User Responsibilities

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of the Services
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services
  • Use the Services to transmit malware, viruses, or other harmful code

Intellectual Property Rights

The Services and all content, features, and functionality thereof, including but not limited to all information, software, text, graphics, logos, images, and audio or video clips, are owned by Sorim Technologies or our licensors and are protected by intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Confidentiality

You acknowledge that the Services may involve our disclosure of confidential and proprietary information to you. You agree to maintain the confidentiality of this information and not disclose it to third parties.

Data Privacy

Our collection and use of personal information in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference.

Limitation of Liability

To the maximum extent permitted by applicable law, Sorim Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, resulting from your use of the Services.

Indemnification

You agree to indemnify, defend, and hold harmless Sorim Technologies and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Services.

Term and Termination

These Terms will remain in effect until terminated by either you or Sorim Technologies You may terminate these Terms by discontinuing your use of the Services.

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be resolved exclusively in the competent courts located in Chennai, Tamil Nadu, India.

Contact Information

If you have any questions about these Terms, please contact us at hello@sorimtechnologies.com